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🛡️ Checkr Screening · Selfie ID · Document Checks

Every driver
background verified.

Before a GLIDE driver can accept a trip, they pass a Checkr background check (criminal history and driving record), a selfie ID check and document checks — and their application is reviewed by GLIDE staff.

Checkr
Background Check
MVR
Driving Record
Selfie
ID Check, About Daily
Staff
Final Review
The 5 Layers

What every driver goes through

A driver can't go online until every one of these checks is complete and the application is approved.

Layer 01

Criminal Background Check (Checkr)

Run by our screening partner Checkr: an SSN trace, national and county criminal record searches (7-year history), the sex offender registry and global watchlists. Any result that needs a closer look is reviewed individually by GLIDE staff before a decision is made.

CheckrNational & CountySex Offender RegistryGlobal Watchlist
Layer 02

License & Document Verification

Drivers upload their driver's license, vehicle registration and insurance (plus an inspection where required). Each document is read automatically to check names, dates and expiry against the application, then reviewed by GLIDE staff.

Automatic ReadingExpiry CheckDetails MatchedStaff Review
Glide Car
Layer 03

Motor Vehicle Record (MVR)

As part of the Checkr screening, we review the driver's driving record — license status, suspensions, DUIs and other serious violations.

Via CheckrLicense StatusSuspensionsViolations
Layer 04

Selfie ID Check

Drivers take a live selfie that is matched to their profile using automated face matching (Face++). It isn't a one-time check: while driving, the app asks for a new selfie about once every 24 hours, so the person behind the wheel is the person who was approved.

Live SelfieFace MatchAbout Every 24 Hours
🛡️
Layer 05

Human Review & Final Approval

Every application is reviewed by GLIDE staff before the account is activated. A driver can only go online once all checks are complete.

Human ReviewFinal Sign-Off
Ongoing Safety

Verification doesn't stop at approval

Ongoing Checks While Driving

Approval is just the start. Active drivers keep confirming their identity with selfie checks, their ratings are watched after every trip, and the app enforces rest breaks so no one drives too long.

While driving
Selfie ID checkAbout every 24 hours
Driving limit12 hours, then 6-hour break
Rating checkAfter every rating
Safety reportsReviewed by staff

Rating Thresholds

Based on a driver's last 100 ratings (once they have at least 10): below 4.30 the account is reviewed, and below 4.00 it may be suspended. How ratings work

Safety Reports

Riders and drivers can report a concern from the app during or after a trip, and GLIDE safety staff review it. In an emergency, Emergency SOS calls 911 and shares your live location with our safety team.

Action on Serious Concerns

A driver's account can be suspended while a safety report is looked into, and drivers who break our safety rules are removed from GLIDE.

FAQ

Your verification questions

What happens if a background check finds something? +
How do I know my driver passed these checks? +
What happens after a driver is approved? +
What can I see about my driver? +
🛡️ Every driver. Every time.

Ride with drivers you can actually trust.

Every GLIDE driver is screened and approved before they can accept a ride.

Book a RideAll Safety Features