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πŸ’³ PCI-DSS Level 1 Β· Powered by Stripe

Payments that are
actually secure.

GLIDE card payments run on Stripe, a PCI-DSS Level 1 certified payment processor. Pay with a card, Apple Pay, Google Pay or PayPal β€” your card details are never stored on GLIDE's servers.

PCI
DSS Level 1 (Stripe)
Upfront
Price before you book
$0
Hidden Fees
100%
Of tips to drivers
How It Works

Your payment, fully protected

PCI-DSS Level 1 Compliance

Stripe maintains PCI-DSS Level 1 certification β€” the highest level of payment security. Your full card number is never stored on Glide's servers at any point. We only store a secure token that Stripe generates.

Payment Flow
1Card entered in Stripe's secure element
2Stripe encrypts & returns a token
3GLIDE keeps only the token β€” never your card number
4Hold when you book, charged when the trip ends
πŸ“„

Itemized Receipts

Every trip gets a receipt in the app, by email and as a PDF β€” fare, the $2.00 booking fee, the Maryland Transportation Network Company Impact Fee, any tolls or airport surcharge, tips and promos, each on its own line.

Cards, Wallets & PayPal

Credit and debit cards, Apple Pay and Google Pay through Stripe, plus PayPal. Save more than one payment method and choose which to use before you book.

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Refunds Through Support

Something wrong with a charge? Open the trip receipt and tap "Dispute this charge", or contact Help & Support. GLIDE support reviews it, and approved refunds go back to your original payment method.

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Hold Now, Charge at Drop-off

When you book, a hold for your upfront price is placed on your payment method. You're charged when the trip ends β€” the upfront price, unless you add a stop, change your destination, or keep your driver waiting.

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Split the Fare

Riding with friends? Split the fare in the app, or invite someone who isn't on GLIDE yet by text.

πŸ’Ό

Business Profile

Keep work rides separate with their own card. Receipts can be emailed to your company, with expense notes and CSV export.

🏦

Driver Payouts via Stripe

Drivers are paid automatically every Monday to their bank account. Need it sooner? Instant Pay sends earnings to a debit card in minutes (1.5% fee, min $0.85).

FAQ

Payment questions answered

Is my card number stored on Glide's servers? +
What if I'm charged incorrectly? +
Can I use multiple payment methods? +
When am I charged? +
What fees will I see on my receipt? +
What does PCI-DSS Level 1 mean? +
πŸ’³ Secure. Transparent. Upfront.

Pay with total confidence.

See your price before you book, pay the way you like, and get an itemized receipt every time.