Loading...
--:--:-- --
Connecting...

Your safety is our top priority

From background-checked drivers to a Trip PIN and an in-app SOS button, safety is built into every GLIDE ride — for riders and drivers alike.

Book a ride
A GLIDE driver and rider on a night trip

How we keep you safe

Protection before, during and after every ride. Real people, checked and verified — and tools that put help one tap away whenever you need it.

The GLIDE app showing a driver arriving in 3 minutes with Share Trip, Trip PIN, Emergency and Support buttons, surrounded by panels for background checks, verified drivers, live GPS tracking, trip sharing, RideCheck, emergency SOS, Trip PIN and safety support
Checkrbackground checks for every driver
4-digitTrip PIN before you ride
1 tapto 911 and our safety team
7 daysthen recordings auto-delete
Before the first trip

Driver Background Checks

Every driver passes a Checkr background check — criminal history and driving record (MVR) — before they can accept a trip.

  • Criminal background screening (Checkr)
  • Driving record (MVR) check
  • Live selfie ID checks while driving
  • Driver documents reviewed by GLIDE staff
Someone always knows

Share Your Trip Status

Send a private link so family or friends can follow your ride live — right from the GLIDE app.

  • Live location and ETA on a map
  • Driver name, photo, car and plate
  • Opens in any browser — no app needed
  • Stops sharing when the trip ends
Help, one tap away

Emergency SOS

Press and hold SOS in the app. The GLIDE safety team is alerted with your live location, and you can call 911 with one tap.

  • One-tap call to 911
  • Live location sent to the GLIDE safety team
  • One-tap call to your emergency contact
  • Short countdown to cancel an accidental press
How Emergency SOS works
Right car, every time

Trip PIN

Make sure you're getting into the right car. You tell your driver a 4-digit PIN, and the trip can't start without it.

  • On by default at night (9pm–6am)
  • Can be set to always on, or turned off
  • Only you can see your PIN
We notice, we check in

RideCheck

If a trip has a long, unexpected stop or goes well off the expected route, GLIDE checks in with you and your driver.

  • "Is everything OK?" check-in in the app
  • Get help with one tap
  • Unanswered checks go to the GLIDE safety team
Accountability, both ways

Two-Way Ratings & Rest Breaks

Riders rate drivers and drivers rate riders after every trip. Consistently low ratings lead to a review and can lead to removal.

  • 1–5 star rating after every trip
  • Low-rated drivers and riders are reviewed
  • Drivers can drive up to 12 hours, then take a 6-hour break
Your number stays yours

Private Chat & Masked Calls

Talk to your driver without sharing your phone number. Calls and messages go through the GLIDE app.

  • Phone numbers hidden on both sides
  • In-app chat with your driver
  • Quick replies for common messages
About in-app chat
Your choice, your privacy

Trip Audio Recording (opt-in)

You can choose to record audio during a trip. Recordings are encrypted and stay on your phone — nobody can listen to them unless you file a safety report.

  • Off unless you turn it on
  • Deleted from your phone after 7 days
  • Uploaded only if you file a safety report
  • Only GLIDE safety staff can play an upload; deleted after 90 days

Real people. Safer rides. Safety drives us forward.

Rules that protect everyone

Every person on the Glide platform — rider or driver — agrees to our community standards. Violations result in immediate review and potential permanent removal.

01
Respect Every Person

Discrimination, harassment, or threatening behavior is grounds for immediate removal.

02
Follow All Traffic Laws

Drivers must obey all local traffic regulations at all times while using the platform.

03
No Weapons in the Vehicle

Neither riders nor drivers may carry illegal weapons during trips.

04
No Alcohol or Drugs

Driving while impaired is never allowed and can lead to immediate deactivation.

05
Accurate Information

All account information must be truthful. Fraud can lead to permanent removal.

Questions about safety?

Reach GLIDE through Help & Support in the app, or contact us online. If you're in immediate danger, call 911.

Contact us Book a ride