Real-Time · Private · Trip-Scoped

Talk to your
driver. Instantly.

As soon as a driver accepts your ride, you can message each other in the GLIDE app. Coordinate pickup, mention luggage, ask questions — all without sharing your phone number.

Book a Ride See It In Action

LiveReal-Time Messages

HiddenPhone Numbers

TripScoped Chat

🔒 Private to your trip

Private chat active

Rider ↔ Driver only · Numbers hidden

Message delivered

Got it! On my way 👋

Read · 2 sec ago

Live Demo

See how chat works

🧑

Raj — Your Driver

Online · En Route

🔒 Private

Hi! I'm on my way. ETA 3 minutes 🙌

2:41 PM

👤

I have a large suitcase with me.

2:41 PM

No problem! I'll help you with it 💪

2:42 PM

👤

I'm coming down now, be there in 1 min.

2:42 PM

Picking you up at the main entrance — white sedan, plate GLD-2478!

2:43 PM

👤

Perfect, I see you! Thank you 🙏

2:43 PM

Type a message...

➤

Real-Time MessagesMessages show up right away for both of you, with a notification if the app is in the background.

Secure ConnectionMessages travel between your phone and GLIDE over encrypted HTTPS connections.

🎯

Trip-Scoped OnlyOnly you and your driver can see the chat for your trip. It opens when your driver accepts and closes to new messages 24 hours after the trip.

🎒

Handy for Lost ItemsLeft something in the car? You can still message your driver for 24 hours after the trip. After that, the conversation becomes read-only.

🚫

No Phone Numbers SharedRider and driver never see each other's phone numbers. Chat stays in the app, and calls go through a masked number.

Everything Included

Built for real rides

Ready the Moment You're Matched

As soon as your driver accepts, chat is ready on your trip screen — no setup, no swapping numbers. Just start typing, and your driver gets a notification.

Ready at Match Push Alert No Setup

Chat Active

Driver matched! You can chat now 💬

Hi! I'm 2 min away 🙌

📞

Masked Calls

Need to talk? Call your driver from the app. The call goes through a masked number, so neither of you sees the other's real phone number.

Masked NumberFrom the App

Quick Reply Templates

Quick-reply chips let riders and drivers send common messages with one tap — like letting your driver know you're on your way out — so drivers don't have to type while driving.

Tap to ReplyDriver Safe

🎒

Lost Something?

Chat stays open for 24 hours after your trip, so you can reach your driver about a lost item. After that, the conversation is read-only.

24 HoursLost Items

Help Is Close By

If anything feels wrong during a trip, use Emergency SOS to alert the GLIDE safety team, or contact us through Help & Support in the app.

Emergency SOSHelp & Support

Security & Privacy

Your conversations, kept private

Encryption Flow

Your Phone

🔒→

☁️

Encrypted Transit

→🔒

Driver's Phone

🔐

Encrypted in Transit

Messages travel over secure HTTPS connections

HTTPSAll app traffic encrypted in transit

Trip-ScopedOnly you and your driver can send or read

Closes After 24hRead-only 24 hours after the trip

No Phone SharingNumbers hidden from both parties

Privacy isn't an afterthought in GLIDE chat. Here's how it works.

🔑

Encrypted ConnectionsMessages are sent over encrypted HTTPS connections and stored with your trip on GLIDE's servers.

🎭

Your Details Stay PrivateYour phone number and email aren't shared with your driver through chat or calls. Calls use a masked number.

⏱️

Limited Contact WindowNew messages can be sent from the moment your driver accepts until 24 hours after the trip. After that, the chat is read-only.

📋

Clear Privacy PolicyRead how GLIDE handles messages and other trip data in our Privacy Policy.

Talk to yourdriver. Instantly.